Privacy Policy

Last updated: 21 November 2025

This Privacy Policy explains how WorldVisionTV (“we”, “us”, “our”) collects,
uses, and protects your personal information when you visit our website
https://worldvisiontv.com/
(the “Website”) or use our IPTV services (the “Service”).

By accessing or using our Website and Service, you agree to the terms of this Privacy Policy.
If you do not agree, please do not use the Website or Service.

1. Information We Collect

1.1 Information you provide to us

We may collect the following information when you contact us or place an order:

• Full name
• Email address
• Phone number or WhatsApp number (if provided)
• Billing or payment-related details (processed via third-party payment providers)
• Messages and information you send to us (support requests, order details, etc.)

1.2 Automatically collected information

When you visit our Website, certain information is collected automatically, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on the Website
• Referring websites and links

1.3 Cookies and similar technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Improve the performance and security of the Website
• Analyze traffic and usage (analytics)
• Support marketing and advertising campaigns (where applicable)

You can control cookies through your browser settings. However, disabling cookies may affect
the functionality of the Website.

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your IPTV account or subscription
• To process payments and confirm your orders
• To provide customer support and respond to your requests
• To send you service-related messages (activation details, important updates, etc.)
• To improve our Website, Service, and user experience
• To detect and prevent fraud, abuse, or unauthorized use of the Service
• To comply with legal obligations and enforce our Terms of Service

3. Legal Basis for Processing (EU/EEA Users)

If you are located in the EU/EEA, we process your personal data based on:

• Contractual necessity – to provide you with the Service you ordered
• Legitimate interests – to improve and protect our Service
• Consent – where required (e.g., certain cookies or marketing)
• Legal obligations – where we must comply with applicable laws

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers who help us operate the Website and Service
  (hosting providers, email services, payment processors, analytics tools, etc.).
• Payment processors to securely process your payments. Your payment details
  are handled by these third parties according to their own privacy policies.
• Law enforcement or authorities when required by law or to protect our rights,
  users, or third parties.

We take reasonable steps to ensure that any third party who receives your data protects it
in a manner consistent with this Privacy Policy.

5. Data Retention

We keep your personal information for as long as necessary to provide the Service, comply with
our legal obligations, resolve disputes, and enforce our agreements.

When your data is no longer needed, we will delete or anonymize it within a reasonable time.

6. Security

We implement technical and organizational measures to protect your personal information
against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure,
and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format (where applicable)
• Withdraw your consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our Website and Service are not directed to children under the age of 18, and we do not
knowingly collect personal data from children. If you believe we have collected information
from a child, please contact us so we can delete it.

9. International Transfers

Your information may be processed and stored in countries outside of your country of residence.
We take steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

10. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us.
We are not responsible for the privacy practices of these third parties. We encourage you to
review their privacy policies before providing any personal information.

11. Marketing Communications

We may occasionally send you emails about new features, promotions, or updates related to
WorldVisionTV. You can opt out of marketing communications at any time by using the unsubscribe
link in the email or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the
“Last updated” date at the top of this page. We encourage you to review this Policy regularly.

13. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights,
you can contact us at:

WorldVisionTV
Website: https://worldvisiontv.com/
Email: [your-support-email@worldvisiontv.com]
WhatsApp / Support: [your WhatsApp number]

This template is provided for general informational purposes only and does not constitute legal advice.
For full compliance with applicable laws (such as GDPR, ePrivacy, or local regulations), please consult
a qualified legal professional.