Refund Policy

Last updated: 21 November 2025

At WorldVisionTV, customer satisfaction is important to us. This Refund Policy explains
the conditions under which refunds may be issued for IPTV services purchased through
https://worldvisiontv.com/.

1. Eligibility for Refunds

You may be eligible for a refund only under the following conditions:

• Your IPTV service was not activated within a reasonable time after payment.
• You are completely unable to access the service due to an issue on our side.
• The issue is verified and confirmed by our support team.

2. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

• Your internet connection is slow, unstable, or incompatible with IPTV.
• Your device or application does not support IPTV correctly.
• Your ISP blocks IPTV or uses firewalls/VPN restrictions.
• You provide incorrect details or misuse the service.
• The issue is caused by third-party apps, players, or devices.
• You changed your mind after the activation was delivered.
• You used the service for several days and then requested a refund.
• Live content, channels, or VOD availability changes (normal in IPTV).

3. Activation & Delivery

Once your IPTV line (M3U, Portal URL, or username/password) is sent to you,
it is considered a **delivered digital product**, and is therefore **non-refundable**
except in the specific eligibility conditions above.

4. Trial Period

If trials are available, they are meant to test compatibility before purchase.
Once you choose a paid subscription, refunds are not issued for compatibility issues
that could have been tested during the trial.

5. Requesting a Refund

To request a refund, you must contact us with:

• Your order number or payment reference
• Your email or WhatsApp used during the order
• Proof of the issue (screenshots, error message, etc.)

Our team will review your request and reply within **24–48 hours**.

6. Chargebacks & Disputes

Opening a payment dispute or chargeback without contacting our support team may result in:

• Immediate termination of your IPTV service
• A ban from future purchases
• Legal action if fraud is suspected

We encourage you to contact us first so we can assist you with any issue.

7. Contact Us

If you have questions about this Refund Policy, please contact us:

WorldVisionTV
Website: https://worldvisiontv.com/
Email: [your-support-email@worldvisiontv.com]
WhatsApp: [your WhatsApp number]

This Refund Policy is provided for general informational purposes only and does not constitute legal advice.
Refunds for IPTV services may vary based on local laws and digital product regulations.